On Friday the training team went to Two Fat Indians on Manchester Street for lunch. I’m not going to provide a link to their website or a map because I am so disappointed with our experience. The main reason we chose Two Fat Indians was because we had a $20 off voucher that they gave us last time we dined there (hmm might have been smart of them to treat loyal customers fairly). We all ordered full lunch meals and drinks. When we went to pay we were informed that we could not use our voucher because it was for dinner only. It did not state this condition anywhere on the voucher or in the restaurant. We informed the waitress of this but she just ignored us. I guess she didn’t think it was important that they blatantly breached the Fair Trading Act. She made us pay full price and then to rub salt in the wound she gave us more useless vouchers.
It is a real pity that a restaurant that serves relatively good Indian engages in such despicable practises. We definitely wont be back out of principle.
UPDATE: I received a response from Two Fat Indians. They basically said that they are sorry for the confusion and the vouchers were printed before they started offering lunch. They also gave me an unconditional (dinner, lunch or takeaway) $20 voucher. I still think they were way in the wrong but at least they took the time to respond and try to make things right.
So now I feel like I can comment on the food. The lunches we ordered were great. They came as a combo meal which included curry, naan, rice, salad, and raita all presented on a sectioned metal tray. I wish they would serve this at dinner because it was exactly the right sized portions and included everything I want as part of an Indian meal. I ordered butter chicken and my only complaint is that it could have been hotter. Overall, yummy :)
Tuesday, September 23, 2008
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